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Because our drivers say so!

Drivers like Paula. Paula has served with NCI, along with her sidekick Diesel, since 2017. Not only did she find a home with NCI, she brought her mom and sister along to join NCI's family of drivers

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Breakdown Coordinator

Department: Road Breakdown

Schedule: Friday – Monday 6:00pm – 6:00am

Description: Breakdown coordinator is responsible to assist drivers with truck/trailer maintenance and mechanical repairs over the road.

Major Duties and Responsibilities:

  • Answer breakdown calls
  • Create a breakdown log and keep updated
  • Manage repairs from beginning to the end
  • Approve repairs
  • Issue payment for repairs (PO, Comcheck or MasterCard)
  • Process invoices and submit to accounts payable for payment.
  • Filling invoices
  • Additional: other duties as requested time to time.

Requirements:

  • Education:
    • Minimum High school Diploma or GED
  • Experience:
    • Customer service
    • Data Entry
    • 40wpm minimum
    • Phone experience
    • Mechanical experience (not required but is a plus)

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