Why Join NCI?

Because our drivers say so!

Drivers like Paula. Paula has served with NCI, along with her sidekick Diesel, since 2017. Not only did she find a home with NCI, she brought her mom and sister along to join NCI's family of drivers

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Customer Service Dispatcher Professional

Department: Irving, TX

Compensation: Commensurate to experience

Schedule: Full Time

Description: If you are looking for a fast paced environment with an opportunity to grow within an organization; look no further! We are seeking an individual with proven problem solving abilities, excellent communication skills and the ability to manage multiple tasks simultaneously. Those that are self-motivators and work independently with excellent computers skills and good working knowledge of the trucking industry preferred.

Major Duties and Responsibilities:

  • Must maintain a professional personal appearance.
  • Must possess superior customer relation skills.
  • Must maintain a valid driver's license.
  • Must be able to speak English clearly and write legibly. The ability to speak other languages is a plus.
  • Must pass company drug screen.
  • Must maintain an acceptable attendance record.
  • Computer knowledge is required: AS400, Microsoft applications: Excel and Word preferred
  • Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form.
  • Maintain a cooperative working relationship with co-workers.
  • Must be able to maintain a high degree of patience.


  • Vacation eligibility after 1 year of service
  • Medical / Dental / Optical Insurance Benefits eligibility after 60 days of service
  • Generous matching to company sponsored (401) k

Join our Elite Team!

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