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Drivers like Paula. Paula has served with NCI, along with her sidekick Diesel, since 2017. Not only did she find a home with NCI, she brought her mom and sister along to join NCI's family of drivers

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Orientation Assistant

Department: Irving, TX

Compensation: Commensurate to experience

Schedule: Full Time

Description: We are a transportation logistics company currently seeking an Orientation Assistant for our facility in Irving, TX. This position will also assist the safety manager and the orientation facilitator with the day-to-day safety functions of the Irving, TX terminal.

Major Duties and Responsibilities:

  • Interacting with drivers on a regular basis.
  • Keeping track of the driver's qualification file progress during orientation.
  • Interact with the operations group on procedural changes.
  • Work with drivers on current orientation questions
  • Assist the operations group with the random drug and alcohol testing program with drivers that are out on the road.
  • Schedule driver's physical re-certifications.
  • Complete data entry in a timely manner
  • Collect and process new driver drug screen.
  • Maintaining good relations and open communications with drivers and coworkers alike.
  • An ability to use time effectively and efficiently while focusing on the most important priorities is a requirement for this position.

Education, Skills & Requirements:

  • Excellent communication skills, verbal and non-verbal.
  • Must have basic computer skills. (Email, Word, Excel, and AS400)
  • Must be able to work in a fast paced environment.
  • Must possess the ability to understand and interpret DOT regulations
  • Must have the ability to audit DOT driver qualification files.
  • Must be able to understand and interpret OSHA guidelines
  • Must be able to understand driver compliance qualifications (physical recertification and random drug and alcohol program)
  • Coach and counsel current employees.
  • The customer is the top priority. Ideal candidate must have good customer service and telephone skills. Prior DOT application processing experience preferred.

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